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Clearing FAQs

Clearing can be a difficult process for many. The added uncertainty surrounding available options can further complicate matters. To ensure you are well prepared for all eventualities beforehand, read below for some Frequently Asked Questions regarding the Clearing process to clear up any confusion or questions you may have.

How do I check if I have a place at university?

On results day you should always check UCAS Track, which will update as soon as updates are received from universities. Even if you haven’t gotten the required grades, you should always check UCAS Track first as you may still be offered a place.

How will I know if I'm in Clearing?

Check UCAS Track. If you are in Clearing, it will say: “Clearing has started” or “You are in Clearing”. If you have not received the required grades, and your UCAS does not say that you are in Clearing, then it may mean that your university is still considering your application.

I don’t want to go to my insurance university anymore. How do I enter Clearing?

If you decide you no longer want to go to your insurance university, you now do not need to wait for them to release you into Clearing. You will be able to self-release into Clearing, saving you valuable time in the Clearing process.

Can I apply to more than 1 university through Clearing?

You may receive multiple verbal offers from Universities through Clearing and they may give you a deadline for you to confirm this offer. However you will only be able to add one Clearing choice at a time to Track.

I can’t get through on the Clearing Hotline, what should I do?

Unfortunately, Clearing hotlines will be very busy as there is a huge demand on the day results are released. Try to stay patient, and be prepared to wait. Some universities also have Clearing contact options via social media such as Twitter, Snapchat and WhatsApp, so see if there are any other contact options. Calling the university will always be the most direct route - so it is worth hanging in there and waiting!

What happens to my Student Loan Application?

If you have already applied for your student loan, and have changed your university or course of study then you will need to update your details as soon as you have confirmed your clearing choice.

If you haven’t applied yet - then you will need to do this as soon as possible. The deadline for students to apply will have passed but the student loans company will still process your application. Since you will be applying latem there is a chance you may not receive your funding in time for your first few weeks of term. Budget for this delay to ensure you have enough money to make it through Freshers!

Will I need a new Personal Statement for Clearing?

Not at all, your original personal statement will have all of the necessary information. If you have more experience you wish to add, then it is worth mentioning this to the university when discussing your Clearing options.

Where is my Clearing number?

Your Clearing number will be available on your UCAS Track. This number will only appear if you are eligible for Clearing


Find out more:

Browse through our Clearing Directory to find the contact details for universities around the UK.

Head over to StudentStream to hear directly from current students as to why they chose their university.

Posted in Advice, Clearing Advice & Success Stories, UCAS & Application on Jun 20, 2021 by

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